Appointments will only be made with a credit card on file to ensure funds. We accept the following credit cards: Visa, Master Card, Discover and American Express. There is no surcharge for using your credit card to schedule an appointment. Make sure to provide the billing address and telephone number your credit card company has on file for you. Inaccurate information will cause an interruption in scheduling your appointment.

 

Your credit card will only be charged for a pre authorization only. For cancellations 20% is non-refundable but transferable for another appointment. If you do not call to cancel your appointment, you will be charged the full amount of your service, with no transferable future credit.

 

If you schedule an appointment and need to cancel the booking, you must inform us of the cancellation at least one hour prior to the scheduled time. If Kasi Spa is not notified of the cancellation at least one hour before your appointment, you will be charged the full fee based on your booking.

 

If you cancel your appointment at least one hour before your booking, we will refund you 80% and you have the option to use the 20% non-refundable fee as a credit for another appointment, any day, within the next 30 days.